Job Information
Lauridsen Group Inc. Systems Administrator - Shared in Ankeny, Iowa
Join our team as a Systems Administrator! In this role, you'll play a key part in keeping our server and network systems running smoothly. You'll be responsible for installing, diagnosing, and maintaining both hardware and software, ensuring everything performs at its best. Whether it's tackling tasks as they come up or working on scheduled projects, you'll keep our business systems functional and efficient.
What We're Looking For:
Education:
Associate or bachelor’s degree in computer science, information technology, or a related field, or significantly relevant work experience is required.
Certifications in tech are a plus, but not required.
Experience:
Minimum of 5 years of experience in Information Technology, Computer Science or related field.
Minimum of 2 years of experience as a Systems Administrator, Network Administrator, or similar position.
What You'll Do:
Strategy & Planning
Help create and maintain procedures for tracking PC and network performance.
Support the rollout of new computer systems and hardware installations.
Research and recommend the best network, server, and software solutions.
Contribute to our business continuity and disaster recovery plans.
Operations and Infrastructure
Respond to calls, texts, emails, and support tickets about endpoint, server, and network issues.
Diagnose and resolve hardware and software problems on-site.
Suggest and implement solutions, which may involve occasional travel to remote data centers.
Manage Microsoft Windows domain and virtual infrastructures.
Administer Microsoft 365 and Entra Active Directory platforms.
Provide support for our VOIP telephone systems and liaise with providers for complex issues.
Troubleshoot internal network issues and escalate problems when needed.
Collaborate with third-party vendors like Verizon, Cisco, and Dell.
Write and keep IT documentation up to date.
Develop scripts and automations to streamline IT management.
Be a point of escalation for end-user support.
What You'll Need:
Great interpersonal and relationship-building skills.
Strong communication skills, both written and verbal.
The ability to explain technical concepts in a friendly way.
A solid understanding of our organization's goals.
Self-motivation with a keen eye for detail.
Strong analytical and problem-solving abilities.
The ability to prioritize and manage tasks effectively, even under pressure.
A collaborative spirit and a strong customer service focus.
Hands-on experience with servers and network devices.
Familiarity with a broad range of IT topics across the OSI model.
Experience managing Microsoft 365 and using PowerShell.
Technical knowledge of Windows Server operating systems.
Exposure to virtualization platforms is expected, specific experience with Nutanix AHV is a plus.
Familiarity with Citrix DaaS or similar VDI environments is preferred.
Proficiency in Windows 10 & 11, as well as Microsoft Office 365.
An understanding of multifactor authentication administration processes is a plus.
Experience with Meraki’s management dashboard is ideal.
At least a basic grasp of IP Telephony and network protocols.
Comfort with using tools and understanding complex technical documentation.
BASIC PHYSICAL REQUIREMENTS:
Approximate: 8-Hour Day (may be longer depending on business needs)
Key:
Occasional = 0% - 33%
Frequent = 34% - 66%
Continuous = 67% - 100%
N/A = Not Applicable
Standing - Occasional
Sitting - Continuous
Walking - Occasional
Bending/Kneeling/Crouching/Stooping - Occasional
Reaching Above Shoulder - Occasional
Climbing (stairs, ladders, etc.) - Occasional
Working on Heights:
Unprotected Heights - N/A
Protected Heights - N/A
Lifting Weights from 0 to 50 pounds - Occasional
Push/Pull/Maneuver Equipment/Products/Materials
Weighing from 0 to 100 pounds - Occasional
Being Around and/or Operating Moving Machinery/Equipment - Occasional
Operating a Vehicle (as a part of your job) - Occasional
Read/Monitor Gauges on Various Equipment/Machinery - Occasional
Hand Movements:
Recording Data - Frequent
Operating Office Equipment - Continuous
Operating Computer - Continuous
Simple Grasping (right and left) - Occasional
Firm Grasping (right and left) - Occasional
Fine Manipulating (right and left) - Frequent
Foot Movements to Operate Foot Controls - N/A
Good Vision, Corrected to Normal; or Ability to Access
Required Information and to Perform Job Duties - Yes
Color Definition - Yes
Good Hearing, Corrected to Normal; or Ability to Communicate
and/or Understand Required Information and to Perform Job Duties - Yes
Ability to be Mobile throughout Required Work Areas - Yes
Office - Continuous
Multiple Locations - Occasional
Plant - Occasional
Equipment/Maintenance or Repair Area - N/A
Rough Terrain - Occasional
Other - N/A
BASIC MENTAL REQUIREMENTS:
This job requires the mental capabilities to analyze/verify computer programs and apply general computer knowledge to the company’s information systems. The incumbent must also apply good judgement, logical thought processes and solve problems as necessary.
WORKING CONDITIONS AND EXPOSURES:
General office working conditions exist, including some periods of extended computer work and extended hours as necessary.
LGI’s foundation began in 1916 as the Lauridsen Creamery, selling butter, eggs and poultry to the local community. Although our headquarters in Ankeny, Iowa, is not far from the old creamery in Dedham, Iowa, the company is now worldwide with more than fifty manufacturing and sales locations in twenty countries and sales in more than sixty countries.
Each company under the LGI umbrella is truly independent. They have the ability and the charge to be entrepreneurial, to seek out new markets, to develop new products and applications, and – above all - to discover new ways to add value through fractionation and novel application.
What’s more, because some LGI companies have offices and presence around the world, all LGI companies benefit from their exposure to new markets, new products, new applications and new thinking.
