Job Information
State Bank and Trust Universal Banker in Angola, Indiana
Job Description
Education
A high school diploma or equivalent.
Experience
A minimum of one (1) year of related experience preferred.
Preferred Skills
Moderate reading, writing, and grammar skills.
Proficient analytical and mathematics skills.
Proficient communicative and interpersonal relations skills.
Proficient eye-hand coordination.
Ability to operate various office machines.
Ability to lift approximately fifty (50) lbs. of coin.
Visual and auditory skills.
Role and Responsibilities
Responsible for performing a variety of duties to support the customer service, sales, and paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.
ESSENTIAL DUTIES
1.
Performs a variety of duties to support the customer service, sales, and paying and receiving function of the community office of which the following are illustrative:
a.
Greets and serves customers in a friendly and courteous manner.
b.
Maintains an awareness of new business opportunities with customers; offers relevant products and services to meet customer needs; actively refers customers to appropriate sales staff as appropriate.
c.
Meets or exceeds established referral and sales goals for both business and consumer clients.
d.
Handles customer concerns on statement reconciliation and other routine questions.
e.
Maintains knowledge of current bank products and services
f.
Processes changes to existing accounts as requested by clients.
g.
Assists in banking center call efforts by reviewing, updating, and calling prospect lists regularly.
h.
Accurately processes transactions, including various types of deposits, payments, transfers, etc. in a timely and professional manner.
i.
Cashes checks within approved authority and operating policy.
j.
Sells Cashiers Checks and Money Orders.
k.
Processes night deposits and mail deposits.
l.
Maintains an approved level of cash; turns in excess and mutilated cash.
m.
Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis.
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