Job Information
ANDOVER BANK Manager of Loan Administration in Andover, Ohio
::: {contenteditable="true" spellcheck="true"}
The manager of Loan Administration Assists the Senior Vice President, Credit Admin. and Retail Lending. Provides exceptional customer service to internal and external customers. Previous loan experience required. Strong organizational, analytical, and supervisory and communication skills. Must have demonstrated working knowledge of Freddie Mac & Secondary Market Servicing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Regular onsite attendance
Oversees the Collection Department (Delinquency reporting, Foreclosure and impaired tracking)
Oversees the Loan Servicing Department (Escrow processes, Real Estate Taxes, Process of loans on system and quality control)
Maintains knowledge of HMDA process
Oversees Secondary Market servicing and quality control
Maintains Knowledge of Secondary Market (Freddie Mac) Policies and Procedures pertaining to servicing and delinquencies.
Assist in overseeing loan processing as needed
Assist with lending compliance as needed
Possesses strong organizational skills with attention to detail
Preparation of communications and reports for the Board of Directors, Executive Management, and Bank Staff
Responsible for maintaining procedure manuals
Assist in the preparation for audits and examinations.
Follows all security and audit procedures
Directs, coordinates, and monitors activities to implement institution's loan policies, procedures, and practices
Assists with developing, coaching and disciplining staff
Promotes a friendly customer service environment
Backup daily department operations when staff is absent or on vacation
Ability to work well with others in a team environment
Ability to multitask.
Provides accurate, efficient, and exceptional customer service to both internal and external customers
Maintains knowledge of and follows bank regulations, security, confidential and audit/compliance responsibilities, products, policies, procedures and meets deadlines.
Satisfactorily completes all training required for the position
Possesses strong organizational skills with attention to detail
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Manages the loan servicing department. Is responsible for the overall direction, coordination, and evaluation of this department. Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability requ
:::
