Job Information
Denali Universal Services (DUS) Security Officer/Screener: Ted Stevens Anchorage International Airport in Anchorage, Alaska
Description
JOB SUMMARY
Under limited supervision, the Security Officer provides protection of work site/facilities, personnel, and assets from events such as assault, theft, vandalism, harassment, and other disruptive incidents at the Ted Stevens International Airport. Screening airport workers and monitoring access control are core responsibilities for this role. Collaborates with the rest of the security team for effective delivery of security services and coverage at the job site.
The general responsibilities of the position include those listed below, but the company may identify other responsibilities of the position based on client and/or business operations at the assigned job site.
REQUIRED QUALIFICATIONS
At least 18 years of age
High school diploma or GED certificate
One (1) year of work experience with a municipal, state, or federal law enforcement agency, military police unit, corrections activity, or private security company within the past five years
Able to obtain a Security Identification Display Area (SIDA) badge upon hire
State of Alaska Unarmed Security Guard License or able to obtain
Must have reliable transportation to/from the work site. Driver’s license strongly preferred.
Able to proficiently speak, read, understand and write English
Excellent communication and customer service/public relations skills
As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical/fitness for duty evaluation.
SKILLS/APTITUDES
Maturity of judgement and behavior
Ability to present a professional image with a strong commitment to honesty, integrity and ethics.
Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.
Ability to provide clear directions and respond accordingly.
Must have basic phone and computer skills.
Ability to work well under pressure.
Ability to work well alone and within a team.
ESSENTIAL FUNCTIONS
Provide customer service to the client by carrying out safety and security procedures, site-specific policies and, when appropriate, emergency response activities.
Guard property against damage, fire, theft, and illegal or unauthorized entry.
Responsible for screening airport workers by performing the following duties:
Transport, set-up, use, and tear-down mobile screening equipment.
Conduct screening of selected personnel in a calm, respectful, and professional manner.
Screening will include an electronic search of the person and all belongings and a physical or visual search or removed exterior clothing and personal effects. Physical contact between the screener and the person being screened is not directed or intended.
Responsible for wearing the appropriate personal protective gear and for cleaning, storing and appropriate use of airport supplied equipment and materials.
Enforce safety and security measures, perform regular patrols of assigned premises, monitor access control and respond to incidents based on established operational procedures.
Visually, electronically and audibly monitor a variety of assigned areas or grounds including but not limited to: roving inside the facilities, manning stationary checkpoints, monitoring traffic and parking areas, examining personnel credentials to ensure that access is authorized, and other.
Effectively and coherently communicate using a two-way radio or telephone.
Report and record data such as property damage or unusual occurrences in accordance with company policies and procedures.
Interview witnesses to investigate disturbances, complaints, thefts, vandalism and other incidents.
Write Daily Activity Reports and/or Incident Reports.
Assist in properly responding to a variety of emergencies or disasters in order to preserve life and property, including but not limited to fire safety and active shooter protocol.
Respond to incidents and critical situations in a calm, deescalating, and problem-solving manner.
May assist management and law enforcement officials in emergency situations.
Display courteous, respectful and professional interactions with the public and customers.
Must be able to stay alert at all times to ensure the safety of protected assets.
Must comply with established dress code/uniform requirements.
Report all accidents and injuries in a timely manner.
Participate in regular safety meetings, safety training and hazard assessments.
Complete all job required training programs (classroom and virtual) as designated.
Maintain regular and punctual attendance.
Ability to work a varying schedule including nights, weekends, holidays and extended hours.
Contribute to team effort by accomplishing related duties as needed.
CORE COMPETENCIES
Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
Safety and Security: Promotes a safe work environment for co-workers and customers
Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
JOB SPECIFIC COMPETENCIES
Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks:
Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
Conflict Resolution: Prevents, manages, and/or resolves conflict
Independence: Works with little or no supervision
Problem Solving: Anticipates and identifies problems, distinguishes between symptoms/ causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
