Job Information
Municipality of Anchorage COLLECTOR - Range 12 / NON in Anchorage, Alaska
COLLECTOR - Range 12 / NON
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COLLECTOR - Range 12 / NON
Salary
$25.33 - $32.30 Hourly
Location
Anchorage, AK
Job Type
Regular
Job Number
2024-00846
Department
Finance
Division
Collections
Opening Date
10/01/2024
Closing Date
10/10/2024 5:00 PM Alaska
Description
Benefits
Questions
Job Information
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Finance
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: 632 W. 6th Avenue
Example of Duties
Under minimal supervision, Collector is responsible for efficiently and accurately completing a wide range of duties, while providing excellent customer service, such as: collecting a high volume of delinquent minor offense, criminal, and code enforcement cases; responding timely to Delinquent Criminal/Civil Fines and Fees (DCF) customer inquiries, either via phone, public counter, or email; operating as DCF cashier processing all forms of payments at the public counter; researching new court cases; using various forms of skip-tracing methods to update Courtview with most current information; bankruptcy maintenance; processing court-ordered, aged, and deceased adjustments; manually uploading cases and entering docket notes into Courtview; researching and processing NSF payments; processing DCF refunds and vendor payments; researching all Municipal vouchers for potentially interception to apply toward delinquent debt; maintaining the DCF records retention process; and assisting with various targeted garnishment processes, such as the annual PFD process. Perform other related duties as assigned.
Minimum Qualifications / Substitutions / Preferences
Bachelor's degree in Public Administration, Business Administration, Accounting, or a related discipline, and experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable.
OR
Associate's degree in Public Administration, Business Administration, Accounting, or a related discipline, and two (2) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable.
OR
High school diploma, GED, or equivalent and four (4) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable.
Preference:
Experience working with principals, practices, procedures, and techniques of debt collection; applicable laws, ordinances, and regulations
Experience in the performance of skip-tracing and Collection procedures
Basic accounting functions
Additional Important Information
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment. All required certifications and licenses must remain current for the duration of employment.
All required licenses and certifications must remain current for the duration of employment.
Veterans who wish to be considered for interview preference as allowed in the Personnel Rules 3.30.031 D must attach a copy of their DD Form 214 to the application. The DD Form 214 must show an honorable discharge. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process: Once an applicant clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. Note: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627 .
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4447 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571 .
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:
Medical/Dental/Vision/Audio
Life Insurance
Dependent Life Insurance
Short Term Disability
Long Term Disability
Flexible Spending Accounts – Health and Dependent Care
Health Savings Accounts
Retirement:
State of Alaska Public Employee Retirement System (PERS) Program
401(k) and 457 Savings Plans
Employer Paid Benefits:
Employee Assistance Program
Paid Leave Plan
13 Paid Holidays
For an overview of our medical benefit package go to http://www.muni.org/Departments/employee_relations/Pages/BenefitsSummaries.aspx
01
In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).
Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.
If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.
Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?
Yes
No
02
Which of the following best describes your level of education as it relates to this position?
None/less than High School
High School Diploma / GED / Equivalent
Associate's Degree in Public Administration, Business Administration, Accounting, or a related discipline
Bachelor's Degree in Public Administration, Business Administration, Accounting, or a related discipline
Master's Degree or higher in Public Administration, Business Administration, Accounting, or a related discipline
03
How many years of experience do you have in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable?
None
Less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years or more
04
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History supports your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
05
How many years of experience do you have working with principals, practices, procedures, and techniques of debt collection; applicable laws, ordinances, and regulations?
Less than 1 year
1 year to less than 3
3 years to less than 5
5 years or more
06
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History supports your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
Required Question
Agency
Municipality of Anchorage
Address
632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501
Phone
(907) 343-4442
Website
http://www.muni.org/jol
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