Job Information
The Salvation Army Intake Coordinator (Part-Time) - Anaheim in Anaheim, California
Description
ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR PROGRAM TEAM
Become part of the dedicated team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Anaheim ARC, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.
EMPLOYEE BENEFITS OFFERED
Opportunity for career growth
Paid time off
Employee Stores Discounts
Great Work Perks Discounts (amusement parks, museums, services, and more!)
AFLAC Insurance
Employee Assistance Program (EAP)
Employee Referral Bonuses
As our enthusiastic and hardworking Intake Coordinator, you will be responsible for (but not limited to):
Conduct screening interviews at the center or at other community agencies and institutions with applicants seeking admission to the program. Confer with referral agents and other extra-agency personnel concerning prospective beneficiaries and request written background information when necessary. Screen individuals on the phone when appropriate. Determine program eligibility or referral based on the personal interview and written information.
Refer ineligible applicants to other, more appropriate community agencies and institutions.
Process admitted beneficiaries via program/available services orientation. Explain applicable rules and regulations.
Obtain necessary signatures on all formal agreements; ensure new intake understands all key points.
Initiate case record folders, complete all data entry in all pertinent areas of the ARC software (BITS), make ID cards.
Dispense clothing requisitions- for new intakes. Take personal inventories of clothing and other belongings and arrange dormitory assignments in cooperation with Resident Manager; scheduling interviews with the Counselor or Chaplain.
Maintain ongoing contact with current and prospective referral sources to ensure referrals are kept at an adequate level to maintain program integrity. Devote a minimum of four (4) hours weekly to direct outreach in surrounding communities using an ARC vehicle.
Attendance at inter-agency meetings and conferences as needed or required.
Preparation of any reports or statistical information as required by Administrator for Program.
Maintain confidentiality of all records, including discharged files, as needed and required for program operation (CFR 42 & HIPAA). Prepare beneficiary files w/blank forms required by ARC Command.
Crosstrain to cover Program Aide tasks as needed.
Other duties as assigned by Administrator for Program.
Qualifications to be considered for this position:
BA in a Social Service field preferred
Two (2) years of verifiable professional related experience required
High School graduate or equivalent (GED) required
Possession of a valid Driver's License with acceptable driving record required
Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate.
Excellent organizational skills with attention to detail
Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families, and co-workers
Effective written and verbal communication skills
Strong customer service skills with the ability to work with diverse populations
Pay Rate: $18.00 per hour
Schedule:
Work schedules are determined by Management and employees must be flexible to always ensure adequate coverage.
Part-time associates may be scheduled to work any part-time shift including evenings, weekends, and holidays.
Qualifications
Education
Required
- High School or Equivalent or better
Licenses & Certifications
Required
- Driver's License
Experience
Required
- 2 years: Professional related experience required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
