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Southern California Institute of Technology Associate Director of Operations and HR in Anaheim, California

Position Summary

The Associate Director of Operations and Human Resources plays a pivotal role in leading and managing the administrative and HR functions within the institution. This position is responsible for overseeing a wide range of operations, HR policies, and procedures to ensure efficient, compliant, and effective support for faculty, staff, and students. The Associate Director collaborates closely with various departments to foster a positive workplace culture and ensure the institution's practices align with its strategic goals. This is an excellent opportunity to join an established and growing institution in a leadership capacity.

Responsibilities

Administrative/Operations Leadership and Management

  • Provide strategic leadership in facilities management, campus security, front office, and registrar operations.

  • Supervise administrative staff, providing guidance, training, and performance evaluations.

  • Collaborate with other departments to ensure smooth operation of administrative services, including event coordination, training, office supplies management, and resource management.

Human Resource Leadership and Management

  • Oversee the recruitment, onboarding, and offboarding processes, ensuring compliance with institutional policies and legal requirements.

  • Develop and implement HR policies and procedures, including those related to performance evaluations.

  • Manage employee relations, conflict resolution, and professional development initiatives, including oversight of training opportunities, schedules, and documentation.

  • Maintain accurate HR records and confidential personnel files.

  • Improve and maintain the institution's HRIS as necessary.

  • Stay informed about relevant labor laws, regulations, and industry best practices to ensure compliance.

Strategic Planning and Project Management

  • Collaborate with school leadership to contribute to the department's strategic planning initiatives.

  • Participate in college-wide strategic planning related to administrative and HR functions.

  • Participate in committees and task force groups to achieve institutional goals.

  • Manage or be a member of cross-departmental projects.

Miscellaneous

  • Prepare reports and documentation for internal and external stakeholders as requested.

  • Stay current with industry best practices and initiate improvement plans aligned with institutional needs.

  • Perform other duties as assigned.

    Qualifications

  • Bachelor's degree. Master's or higher preferred.

  • At least 7 years of professional experience in a managerial capacity. Leadership roles within higher education preferred.

  • Strong verbal and written communication skills.

  • Demonstrates professionalism, strong work ethics, honesty, integrity, courtesy, and respect in all dealings with students, guests, and others.

  • Knowledge of HR laws, regulations, and best practices.

  • Experience in developing and mentoring managers and leadership preferred.

  • Detail-oriented and able to manage multiple tasks and deadlines effectively.

  • Excellent problem-solving skills, with the ability to be innovative and propose solutions involving technical, human, and operational constraints.

  • Experience in maintaining confidentiality and handling sensitive and complex situations with discretion.

  • Leadership capabilities with the ability to facilitate meetings, maintain flexibility, and see projects through to completion.

  • High-level of personal integrity, patience, and positive attitude.

  • Capable of earning executive-level confidence and trust.

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