Job Information
CBRE Head of Small Works in Amsterdam Noord, Netherlands
Head of Small Works
Job ID
197638
Posted
09-Jan-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management, Project Management
Location(s)
Amsterdam '- Noord-Holland - Netherlands
The Head of Small Works will oversee the global pipeline and delivery of projects across a TMT client for CBRE GWS. Typically, these projects will fall into three categories globally – FM led projects, where the local FM leads straight forward, single vendor project delivery; FM led projects which require variable PM support – more complicated projects, but still FM-led; and thirdly projects which are PM led with heavy PM engagement. The candidate will be accountable for overall success of project delivery (from initial project strategy including the review of Real Estate Options, through design, procurement, construction oversight and project close out).
The candidate would be expected to develop a suite of process maps and documentation, alongside a global tracking tool, for the small works projects.
This is a 6 month FTC role but may develop into a permanent role.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
One-time
Draw up projects toolkit for 3 scenarios – tools, templates, reporting
Produce reporting tracking tool – one source of the truth.
Obtain feedback on performance to date and devise plan for leadership and customer agreement and implement action plan.
Programmatic and Initiation
Track all projects delivered in all 3 above scenarios.
Initiate project gateway decision on which of the three scenarios a project fits into.
Agree support strategy with leadership – CBRE, non-CBRE, supporting inputs.
Identification, onboarding and ongoing performance management of above.
Design and Procurement
Supervise project progress through early stages of project.
Complete regular check-ins with variable project resources to ensure that deliverables are being completed per programme.
Identify correct procurement route for execution – CBAP or other. Undertake liaison with platform to carry out necessary approvals.
Commercials
Agree up-front commercial proposals from internal CBRE service lines and other suppliers/vendors. Align with leadership on any fee share or incentive elements.
Track variations on either supplier or customer side and timely presentation.
Present costs to leadership and customer for approval.
Ensure any risk-related checks are undertaken (EHS, financial health etc)
Work with contract support/finance on fee proposals, invoicing and other financial tracking
Ensure financial closeout is only completed after project is completed. Get statement from customer and vendors confirming all in alignment to completion.
Construction
Supervise activities of team through construction period. Ensure regular updates are provided to customer and leadership team.
Ensure team are monitored as appropriate.
Undertake site visits as necessary.
Aftercare
Complete customer scorecard/feedback completed.
Manage defects process as necessary.
Hold information on CBRE and supplier performance for ongoing evaluation.
Ongoing lessons learned and process improvement.
ESSENTIAL SKILLS include the following:
Highly accountable
Client side programme and project management experience
Experience with involvement on complex corporate projects, with an occupier focus
Strong communication and facilitation skills
Strong analytical and organizational skills
Leadership capabilities
Client relationship management skills
SUPERVISORY RESPONSIBILITIES
Management and leadership of vendors inc. Architect, Engineers, Contractors etc… essential
Line Management of internal team resources is preferred but not essential
QUALIFICATIONS, EDUCATION and EXPERIENCE
Degree in relevant subject
Previous experience of working within the technology sector
Significant experience within project & programme management (min 5 years post graduate experience).
Previous experience of working within Global account with a US based/led team
Service provider management
Experience from within a client organization; either as an employee or secondee.
International work experience
Experience with involvement on complex corporate projects
Experience of being involved in pitching to prospective clients
COMMUNICATION SKILLS
Ability to comprehend, analyse and interpret complex business documents.
Ability to respond effectively to highly sensitive issues.
Ability to write reports and articles using distinctive style.
Ability to make effective and persuasive presentations on complex topics to employees, clients, management and/or public groups.
Ability to motivate and negotiate effectively with key employees, management, and client groups to take desired action.
Fluency in one or more languages will be an advantage
REASONING ABILITY
Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations.
Requires a sound level of analytical and quantitative skills
PERSON SPECIFICATION (other skills and/or abilities which would be considered an advantage include):
Adaptable
Able to manage and deliver against multiple demands in a matrix environment
Ability to influence at a senior level
Able to manage upwards within the internal and client organization
Assertiveness
FINANCIAL & COMMERCIAL ACUMEN
The successful candidate will require a practical working knowledge of the financial terms and principles that are associated with Corporate Occupier fit out projects. An ability to review and analyse complex financial/ business reports/ data and develop innovative solutions, as well as experience in conducting analysis/ due diligence in terms of contract negotiation
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting department deadlines. Errors in judgement may cause long-term impact to co-workers, supervisor, department and/or line of business.
DISCLAIMER
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
This is what we offer you!
Salary up to €73.000 per year (depending on knowledge and experience).
Laptop and phone.
Fixed pension plan and optional collective health and home insurance.
8.33% Holiday pay, 25 fixed leave days, up to 10 leave days can be purchased and 2 bonus leave days when not sick for 1 year.
12 ADV days per year
Development opportunities through the GWS Academy or external trainers.
About CBRE Global Workplace Solutions
CBRE Global Workplace Solutions is the global market leader in integrated technical, facilities, real estate and project management. We enable our clients' real estate portfolio and employees to excel. We believe that creating an optimal workplace adds value, such as higher productivity and healthier employees. With a background in engineering, facility management, real estate or project management, you will naturally find an inspiring work environment at Global Workplace Solutions, where you can work at the very highest level with large, national and international clients.
At CBRE GWS, we strive for an inclusive work environment. We believe that diversity and equality within our teams lead to higher productivity. This is reflected in our RISE values: Respect, Integrity, Service and Excellence, which are at the heart of everything we do. These values form the basis of our commitment to creating an environment where everyone feels respected and valued, where integrity is paramount, and where service and excellence are encouraged. At CBRE, all individuals are given equal opportunity to grow and contribute to our success. Our commitment to inclusion and diversity is not only a social obligation, but also a strategic choice that strengthens and helps our organization grow.
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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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