Job Information
Stryker Technical Services Supervisor (Workshop) in Amsterdam, Netherlands
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
As a Technical Supervisor at our Maastricht-based Technical Center Workshop , you will play a key role guiding your team’s growth, ensuring high-quality repairs, customer satisfaction, and ongoing improvement in our processes.
Are you a talented and experienced technical professional eager to lead a team focused on maintaining cutting-edge medical technology? Apply now!
What you will do
Operations: Supervise and manage daily repair activities, ensuring timely completion of repairs in line with company standards and customer expectations.
Team Management: Mentor and support the team that works in the workshop, promoting a culture of high performance and continuous development.
Customer Liaison: Work closely with the Customer Services Department to ensure customer needs are met, managing repair expectations and ensuring high satisfaction.
Quality Control & Compliance: Ensure all repair activities comply with internal standards and relevant regulations (e.g., ISO 9001, COSHH, HTM), maintaining the highest levels of safety and quality.
Reporting & Documentation: Track and report repair progress, departmental performance, and customer activity using Oracle and other relevant systems.
Training & Development: Train and onboard new team members, ensuring they are equipped to deliver repairs to the highest standard and use the ERP/CRM systems effectively.
Process Improvement: Drive Lean initiatives within the workshop, collaborating with other technical teams across Europe to implement best practices and new tools or equipment.
What you need:
Required
Technical, bachelor’s or master’s Degree-level education (preferred) or equivalent vocational qualifications in a technical discipline.
4+ years of experience in the repair and maintenance of medical equipment, with a technical background in Electrical/Mechanical Engineering, Medical Physics, or a similar field.
Fluent level of English (Bilingual Or C1).
Preferred
2+ years of experience in a people management role, supervising or leading technical teams in a fast-paced workshop or service environment.
Experience of at least 2 years working with Oracle or similar ERP systems is a plus.
Fluent level of Dutch is a plus.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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