Job Information
Sanofi Group Customer Engagement Lead Dermatology in Amsterdam, Netherlands
Customer Engagement Lead Dermatology
- Location: Amsterdam, the Netherlands
About us
What drives us is the opportunity we have, to make an impact on patients’ and their families’ lives with Dupixent that truly can transform lives of patients with Atopic Dermatitis, Prurigo Nodularis, but also patients that suffer from Severe Asthma, COPD, Chronic Rhinosinusitis with Nasal Polyposis and Eosinophilic Esophagitis.
In Sanofi we want to improve people’s lives and transform the practice of medicines by ensuring that our treatments reach the patients in the markets we serve. We focus on both our transformation and our people to be successful in achieving this ambition in the current external environment. Last but not least, we work hard but value the social fun part of work as well.
About the job
As a Customer Engagement Lead Dermatology you plan, lead, and execute the local customer engagement strategy ensuring more patients will benefit from our unique therapy. Identifying Customer needs and addressing this through an omnichannel collaborative approach is an important aspect of the role. To be successful you need to have a cross functional mindset and collaborate close with Sales, Medical and Global/NE Marketing teams. You will work next to and in close collaboration with the current Customer Engagement Lead Dermatology.
Main Responsibilities:
Deliver on our strong growth ambitions by driving the implementation of the local brand strategy in this indication, aligned with the Global brand strategy, at external (key) stakeholders (dermatologists, pediatricians and physician assistants / specialized nurses)
Support the cross functional Brand team, ensuring excellent execution of the business plan with a full inclusion of all other relevant functions (medical affairs, market access, public affairs, patient advocacy, business operations).
Define and execute the Omnichannel Customer Engagement Plan, ensure brand messaging alignment across all channels
Strive for a deep customer behavioral knowledge, be present in the field and bring back insight to feed the local plan and support the continued evolution of the business
Deliver the local business plan and be involved in setting an ambitious and reliable financial forecast for the indication
Leverage data and analytics for continuous improvement
Maintain the highest standard of compliance, ethics and business integrity
About You
Experience :
You are a healthcare professional with experience in delivering business results in a commercial role (preferable including field experience) and you bring an engaged personality with a growth mindset that support a cross functional way of working
You bring experience from similar role preferably within specialty care in the pharmaceutical industry
Preferably experience in dermatology
Soft and technical skills :
You are curious, eager to understand market data and emerging trends to incorporate them into strategic and tactical plans
You have in-depth understanding of a local market, you are skilled in business planning, forecasting and budget execution
You are an innovator, you can think outside the box, and translate an idea into impactful action
You are a networker who loves to influence across complex internal and external stakeholder networks
You are digital savvy, understand omnichannel engagement and you like to pioneer with new technologies
You bring a Master’s degree in a Life Science, (Para)Medical or Business subject.
Languages :
- You are fluent both in Dutch and in English
Why choose us?
Bring the miracles of science to life alongside a supportive, future-focused team
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and gender-neutral parental leave
Pursue progress , discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness)
#LI-EUR
Pursue progress , discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
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