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Iowa State University Food Service Supervisor in Ames, Iowa

Position Title:Food Service Supervisor

Job Group:Merit

Required Minimum Qualifications:• High school graduation or equivalent and two years of directly related food distribution experience; or Any equivalent combination of post high school education and experience providing a knowledge or background in institutional food service distribution.

Preferred Qualifications:- Large quantity food production experience in a college, high-volume restaurant, hospital, or a similar large-scale kitchen

  • Supervisory experience with large teams in food service or retail, including training and developing employees

  • Proficiency in managing recipes and applying basic math for accurate food preparation

  • Basic knowledge of food handling, preparation, and serving food in large quantities

  • ServSafe® or similar food handler certification

Job Description:

At Iowa State University , our Food Service Supervisors play a critical role in the success of our expansive dining operations, which include a variety of locations from dining centers to cafés and markets. In this position, you will blend your passion for food service with your leadership skills, managing both back-of-house and front-of-house operations. You’ll work closely with management to guide staff, oversee kitchen activities, handle food preparation, manage ordering, and provide training, all while ensuring the smooth and efficient operation of our vibrant dining environment.

This role offers a unique opportunity to balance hands-on work with supervisory responsibilities. You will be actively involved in addressing students' dietary needs, knowing ingredients, and maintaining recipe accuracy. Additionally, you will ensure that each meal meets our high standards of quality and service, contributing to a positive dining experience for the campus community.

Watch our team in action HERE (https://www.youtube.com/watch?v=4FWrKb-rYPw)

If you’re looking for a role that combines leadership with a direct impact on food service, this position is perfect for you. Discover how you can be a part of our team dedicated to enhancing the culinary experience at Iowa State University.

Shift: AM and PM positions available

Characteristic Duties and Responsibilities

  • Supervises operations of food distribution, including set-up, service, maintenance, and personnel.

  • Plans and prepares work assignments and schedules.

  • Interviews and recommends employ of support staff.

  • Trains, assigns work to and evaluates the performance of support staff, and recommends salary increases, promotions, and status changes, including dismissals.

  • Prepares service and supply requisitions.

  • Maintains inventory controls.

  • Monitors cash register functions.

  • Prepares periodic reports on food distribution activities, including inventory records, personnel records, and fiscal reports on cash register functions.

  • Consults with other Food Service Supervisors and Manager to coordinate dining facility operations.

  • Maintains sanitation and safety standards.

  • Prepares menus and pricing boards and schedules.

  • Responds to inquiries and complaints from staff, students, and patrons.

    Knowledge, Skills, and Abilities

  • Knowledge of methods and practices of institutional food preparation and service.

  • Knowledge of principles of food sanitation, health hazards, and the necessary precautionary measures.

  • Ability to maintain effective working relationships with others.

  • Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates under time schedule pressure while maintaining cost effectiveness.

  • Ability to measure and evaluate employee performance and conduct interviews.

  • Knowledge of principles of inventory management and control.

  • Ability to collect data and compile food service and food production reports.

  • Ability to maintain records of quantities of ingredients used and volume of production.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:08

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application.

Please be prepared to enter or attach the following:

  • Resume/Curriculum Vitae

  • Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:

  • Retirement benefits including defined benefit and defined contribution plans

  • Generous vacation, holiday and sick time and leave plans

  • Onsite childcare (Ames, Iowa)

  • Life insurance and long-term disability

  • Flexible Spending Accounts

  • Various voluntary benefits and discounts

  • Employee Assistance Program

  • Wellbeing program

    Original Posting Date: September 23, 2024

Posting Close Date:October 7, 2024

Job Requisition Number:R15542

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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