Job Information
ODYSSEY CHARTER SCHOOL Elementary School Front Office Secretary in AMERICAN FORK, Utah
Position Summary: We are seeking a welcoming, organized, and detail-oriented Front Office Receptionist/Assistant to be the face of Odyssey Charter School. This individual will be the first point of contact for visitors, students, and staff, providing excellent customer service while handling a variety of administrative tasks that keep our school running smoothly. The ideal candidate is friendly, professional, and able to multitask in a busy environment.
Key Responsibilities:
· Front Desk Operations: Greet and assist visitors, parents, students, and staff with inquiries in a professional and courteous manner.
· Communication: Manage incoming calls and emails, directing them to the appropriate staff members and departments.
· Attendance & Records: Maintain accurate attendance records, student files, and daily logs.
· Administrative Support: Provide general administrative support, including filing, data entry, and organizing office supplies. Collect payments for various events.
· Event Coordination: Assist with school events and meetings, including scheduling, set-up, and communication with families. Present information to others.
· Student Services: Handle student check-ins, check-outs, and late arrivals; issue visitor badges and maintain visitor logs.
· Mail Distribution: Sort and distribute mail and deliveries to appropriate staff members.
Qualifications:
· Education: High school diploma or equivalent; additional education or training in office administration is a plus.
· Experience: Prior experience as a receptionist, administrative assistant, or in a customer service role preferred.
· Skills:
o Strong communication and interpersonal skills. Communicate with diverse populations.
o Proficient with office software, including Microsoft Office and Google Workspace.
o Ability to multitask, prioritize, and manage time effectively.
o Excellent organizational skills and attention to detail.
o Friendly, approachable, and professional demeanor.
o Works well under pressure and on a team
o Ability to adapt to changing work priorities, flexibility.
o Strong decision-making and ability to take initiative.
o Able to understand complex, multi-step written and oral directions.
o Monitor and assist students when necessary (playgrounds, cafeteria, parking lots, etc.)
o Administering first aid to students sent to the front office for accidents or illness.
o Prepare standardized documents (calendar, emails, letters) for communicating to staff and families.
· Requirements:
o High school diploma or equivalent
o Ability to operate standard office equipment
o Knowledge of various social media platforms
o Knowledge of Canva, Word, Excel, Google Docs, and Google Sheets
o Able to lift 50 lbs.
o Criminal justice fingerprint/background clearance
Working Conditions:
· Ability to work in a fast-paced, sometimes noisy environment.
· Must be able to sit for extended periods and perform light physical tasks such as lifting office supplies.
· Occasional lifting, carrying, pushing, pulling, kneeling, crouching, crawling.