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ODYSSEY CHARTER SCHOOL Elementary School Front Office Secretary in AMERICAN FORK, Utah

Position Summary: We are seeking a welcoming, organized, and detail-oriented Front Office Receptionist/Assistant to be the face of Odyssey Charter School. This individual will be the first point of contact for visitors, students, and staff, providing excellent customer service while handling a variety of administrative tasks that keep our school running smoothly. The ideal candidate is friendly, professional, and able to multitask in a busy environment.


Key Responsibilities:

· Front Desk Operations: Greet and assist visitors, parents, students, and staff with inquiries in a professional and courteous manner.

· Communication: Manage incoming calls and emails, directing them to the appropriate staff members and departments.

· Attendance & Records: Maintain accurate attendance records, student files, and daily logs.

· Administrative Support: Provide general administrative support, including filing, data entry, and organizing office supplies. Collect payments for various events.

· Event Coordination: Assist with school events and meetings, including scheduling, set-up, and communication with families. Present information to others.

· Student Services: Handle student check-ins, check-outs, and late arrivals; issue visitor badges and maintain visitor logs.

· Mail Distribution: Sort and distribute mail and deliveries to appropriate staff members.


Qualifications:

· Education: High school diploma or equivalent; additional education or training in office administration is a plus.

· Experience: Prior experience as a receptionist, administrative assistant, or in a customer service role preferred.

· Skills:

o Strong communication and interpersonal skills. Communicate with diverse populations.

o Proficient with office software, including Microsoft Office and Google Workspace.

o Ability to multitask, prioritize, and manage time effectively.

o Excellent organizational skills and attention to detail.

o Friendly, approachable, and professional demeanor.

o Works well under pressure and on a team

o Ability to adapt to changing work priorities, flexibility.

o Strong decision-making and ability to take initiative.

o Able to understand complex, multi-step written and oral directions.

o Monitor and assist students when necessary (playgrounds, cafeteria, parking lots, etc.)

o Administering first aid to students sent to the front office for accidents or illness.

o Prepare standardized documents (calendar, emails, letters) for communicating to staff and families.

· Requirements:

o High school diploma or equivalent

o Ability to operate standard office equipment

o Knowledge of various social media platforms

o Knowledge of Canva, Word, Excel, Google Docs, and Google Sheets

o Able to lift 50 lbs.

o Criminal justice fingerprint/background clearance


Working Conditions:

· Ability to work in a fast-paced, sometimes noisy environment.

· Must be able to sit for extended periods and perform light physical tasks such as lifting office supplies.

· Occasional lifting, carrying, pushing, pulling, kneeling, crouching, crawling.

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