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SAIC Services Integrator SETA in ALICE SPRINGS, Australia

Description

JOB DESCRIPTION:

SAIC is seeking experienced Information Technology (IT) based Service Integration oversight personnel (SETA role) to supporting a government customer. The successful applicant will exhibit flexibility in task execution, provide technical expertise on a variety of Systems Engineering topics [e.g., requirements (RFCs and RITMs), Maintenance Activities (MAs), service readiness (NSIS), verification and validation, etc.] Candidates will oversee service provider continuity of efforts, demonstrate value-added judgment, and advise the government on IT service enhancement activities. The successful candidate will produce recommendations and deliverables in a thorough, practicable, and consistent manner congruent with the organization's strategic objectives.

RESPONSIBILITIES:

The successful candidate must be able to:

  • Proactively perform as an organized and dedicated change agent, core to ensuring quality assurance while assisting the culture shift toward standardized IT service deliveries

  • Serve as a primary customer interface for cross-functional technical and relationship management efforts that protect the baseline while maximizing service enhancement adoption

  • Operate proactively with ability to lead and execute project engagements without direct leadership oversight and/or participation

  • Provide technical reviews of proposed Requests for Change (RFCs), Maintenance Activities (MAs), and other site change efforts and offer site specific mission impact assessments

  • Conduct site surveys to better under Power, Space, and Cooling concerns

  • Provide specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements

  • Perform as key Technical Advisor for articulating service requirement gaps to support customer mission architecture

  • Educate consumers on current and upcoming IT service deliveries, changes, and potential impacts to existing capabilities

Qualifications

Bachelors in a STEM related field and five (5) years or more experience; Masters in STEM related field and three (3) years or more experience; Or ten or more years IT and IT Project Management experience may be considered in lieu of degree

Clearance required to start and maintain: Top Secret / SCI with Polygraph

Desired Skills:

  • Domain knowledge in areas:

  • ITIL (Information Technology Infrastructure Library)

  • Compute IT Services (Information Technology)

  • Storage IT Services

  • Networking IT Services

  • Software IT Services

  • Data Center IT Services

  • Project Oversight Management

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2406443

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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