Easter Seals Jobs

JOB OBJECTIVES: A Case Aide assists individuals in completing financial assistance application forms, interviews clients to obtain and verify necessary factual information, assists staff with post eligibility tasks, and makes contact with community resources as assigned. Examples Of Essential Duties: ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of those specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Provide program information and application procedures to clients. Mail and track enrollment/application packets to clients. Assist individuals with completion of applications, renewal forms and other required documentation as requested including conducting health care renewal phone interviews. Review applications for completeness; follow up with clients to request and obtain missing or additional information as needed. Provide referrals and resource information for community programs such as Energy Assistance Program, Employment Services, Housing Assistance, Child Support Services and Social Services. Provide assistance to applicants and enrollees in obtaining mandatory verifications from employers, landlords, lending institutions, and the like as requested. Scan applications, renewals, verifications and other documentation into the electronic document management system and route to the appropriate worker for processing and eligibility determinations. Contact enrollees for current address and phone number prior to renewal month. Follow up on returned mail and complete address updates. Verify client information including health care enrollment choice and follow-up on any discrepancies. Enter required data into various computer systems including MMIS, MN-ITS, MNSure, MAXIS, METS, ebtEDGE, PRISM and SIR. Create spreadsheets to document complex Long Term Care (LTC) uncompensated transfers to be clearly saved and accessible in EDMS. Review cases transfers to quickly determine enrollees who have been disenrolled from an MCO due to their move to Douglas County. Complete public assistance verifications requested by clients to apply for other programs, services, or benefits. Submit required reports to DHS as requested by workers or supervisors. Run and distribute weekly pending reports to workers. Complete complex/extended medical assistance transportation requests. Contact clients regarding discrepancies with mileage and transportation forms. Answer questions for clients regarding mileage and transportation claims. Backup to front desk receptionists; greet clients, answer general questions, answer phone calls and route to appropriate worker/department. Complies with all rules and policies to maintain a safe work environment. Reliable, predictable attendance and punctuality. Other duties, as assigned or apparent.