Job Information
Willamette Valley Bank Assistant Branch Manager in Albany, Oregon
The primary focuses of this role are to assist the AVP Branch Manager to grow the bank and develop/lead a team of retail branch employees.
Key Responsibilities and Accountabilities:
Assists the AVP Branch Manager in leading, coaching, developing, supporting, and motivating all branch staff to achieve sales, service, and operational goals.
Responsible for staff planning and coordination.
Conducts periodic meetings with operations staff members to provide training and facilitate communication.
Responsible for internal and external branch audits.
Oversees implementation and revision of all branch and backroom operations.
Assists in recruiting and interviewing candidates for Client Service Specialist and Relationship Banker positions.
Provides a quality client experience with each, and every, interaction.
Meeting/exceeding growth and profitability goals.
Ensures branch staff complies with regulatory requirements, policies, procedures, and any other Bank requirements.
Assist with issues relating to policies, procedures, product knowledge, service delivery, and problem resolution.
Ensure staff development is available in all areas; sales, service, policies and procedures, product knowledge, operations and compliance. Recognizes leadership qualities and cultivates supervisory candidates.
Comply with and follow all applicable policies and procedures as well as governing laws and regulations. This includes but is not limited to: performing all assigned duties under the WVBK compliance programs and related laws and regulations. Successfully completing all mandatory compliance training as assigned in a timely manner.
Other duties as assigned.
Supervisory Responsibilities:
Leads and manages branch staff which would include: Client Services Specialist(s) and Relationship Banker(s) at the assigned branch.
Qualifications
