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Zurich NA Vice President, Global Human Resources, Zurich Cover-More in Albany, New York

Vice President, Global Human Resources, Zurich Cover-More

120527

Zurich Insurance Group

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.

The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com .

Zurich Global Ventures

Zurich Global Ventures (ZGV) is a collection of companies within Zurich Insurance Group that are focused on providing global services and product offerings that go beyond traditional insurance. They aim to get closer to customers by offering customized, proactive and digital experiences that empower individuals and businesses to be better prepared for the future.

Through their independent businesses such as Corporate Life & Pension, Zurich International, Cover-More, Zurich LiveWell, Zurich Global Ventures focuses on customer needs in travel, health and wellness, cyber and employee benefits.

Cover-More Group

Zurich Group and Cover-More Group have agreed to acquire AIG’s global personal travel insurance and assistance business (AIG Travel), including the well-known brand, Travel Guard®.

This acquisition strengthens Cover-More Group’s global footprint and positions us as a leading travel insurer in both the U.S. and globally. This strategic move aligns perfectly with ZGV’s mission to make insurance more accessible, relevant, and meaningful to our customers. By expanding our global travel business platform, we will significantly grow our customer base. We will also strengthen our global capability through AIG Travel's global IT platform, providing an opportunity for Cover-More to extend its award-winning travel assistance apps to a broader set of partners and customers.

AIG Travel's global service centers, located in the U.S., Mexico, the UK, Bulgaria, China, the Philippines, and Malaysia, complement Cover-More's established service operations and command centers in the U.S., Canada, Latin America, the UK, Ireland, Australia, New Zealand, and the Philippines. This deal represents a transformative opportunity for Cover-More Group to enhance our service capabilities on a global scale.

This is a monumental step forward and we are looking for the right leader to build our future together.

Zurich Cover-More is currently looking for a Vice President, Global Human Resources. This position reports to the Chief People Officer and will be based in the new Zurich Cover-More headquarters in New York City. Special remote / virtual office consideration will be made only for the right candidate. This is a newly redesigned role that will be primarily accountable for a team of approximately 20 HR business partners located across ten countries.

In this exciting opportunity you will leverage your diverse human resources experience, deep business acumen and forward-looking analytical mindset to partner with the Executive Leadership Team and HR Centers of Excellence to develop and execute on critical organizational growth and performance strategies. You will support the achievement of business goals through the delivery of organization design, operating model efficiencies, strategic talent recommendations and data-driven analysis and reporting. You will bring a strategic, innovative, and solutions-oriented mindset as we build our newly formed company’s talent development and retention strategies. Further responsibilities will include the support of our continued HR integration efforts and transition activities as we bring people together across Zurich Cover-More and AIG Travel Guard.

Key Responsibilities Include:

  • Consulting with executive leadership and HR Business Partners on employee issues; including advising on talent issues, selection, employee development, retention, compensation philosophy, restructuring, and organizational development needs

  • Providing strategic HR consultation and recommendations regarding the annual performance development cycle, salary reviews, talent management and employee development

  • Advising and supporting executive leadership on HR best practices and processes to ensure alignment across the organization

  • Building and leading a team of strategic HR Business Partners who excel in consulting and relationship-development through strong business acumen

  • Coordinating regional initiatives while working in close collaboration with the respective Centers of Expertise

  • Preparing and analyzing data to provide recommendations on workforce composition, organizational design, etc

  • Supporting the HR workstreams of complex projects such as business transformation, restructuring or new business ventures

  • Partnering with the CPO and the Integration Management Office on the continued integration efforts – cultural, operational and procedural

  • Provide strategic guidance and support around DIEB initiatives that match the unique needs and requirements of each country and region

  • Build and evolve talent management practices that drive alignment and cultural integration across the Zurich Cover-More organization

If you are looking for an opportunity to utilize and develop your cross-cultural human resources skills in order to build an integrated HR business partner model that enables scalable growth, this might be an ideal position for you.

Basic Qualifications:

  • Bachelor’s Degree and 12 or more years of experience in the HR Management and Recruiting / Talent Management areaAND

  • Experience building a new company, taking a company public, integrating post-acquisition or leading M&A activities

  • People management and/or team leadership experience

  • Demonstrated skills in strategic consulting, organization design, change management and human resource planning

Preferred Qualifications:

  • Knowledge of compensation practices, organizational diagnosis and design, diversity and inclusion, performance management and multi-country employment laws

  • HR consulting and problem diagnosis experience, including organization change management, human capital planning and employee relations

  • Insurance industry experience

  • Advanced HR data analysis skills to include people analytics and dashboard building

  • Facilitation and presentation skills

  • Business acumen that includes general operational processes, financial management and business planning knowledge

  • Ability to effectively interface with senior executives on an ongoing basis regarding strategic business plans and issues

  • Executive coaching experience

  • Strong ability to partner and build credibility with stakeholders at all levels

  • Strong problem-solving and influencing skills

  • PHR or SPHR Certification

  • MBA or Masters in HR

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is$197,800 – 270,300with short-term incentive bonus eligibility set at 35%.

With the recent acquisition of AIG’s global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners.

We’re for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance – we want to ‘cover more’.

Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

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