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New York State Civil Service Public Information Specialist 2 (Digital Content) in Albany, New York

NY HELP No

Agency Criminal Justice Services, Division of

Title Public Information Specialist 2 (Digital Content)

Occupational Category Other Professional Careers

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Pending Non-Competitive

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County New York

Street Address 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210

Minimum Qualifications Non-Competitive: Seven years of experience in public relations, social media, and digital communications. Substitutions: An associate’s, bachelor’s, or master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or similar degree substitutes for two, four, or five years of specialized experience.

Duties Description Under the supervision of the Director of Public Information, the Public Information Specialist 2 (Digital Content) will join the NYS Digital Media Services Center to direct and evaluate digital information programs. The Public Information Specialist 2 (Digital Content) will work closely with the Governor’s communications team and other state agency management and policymakers. Specific duties include, but are not limited to: • Consulting with program staff for all online communications needs including new or revised web content, social media, and online documents and forms.• Drafting and structuring website content in a clear and presentable way that enables website visitors to successfully interact with online content and complete critical tasks and transactions.• Daily monitoring of current events and news at state and federal level.• Performing content creation and edits on various website content management systems.• Leading and facilitating team activities, such as content wireframing, requirements gathering, user research, and user testing.• Testing new online tools and features and tracking and reporting defects or other issues.• Creating tickets to initiate work with the state’s Information Technology Services (ITS) teams.• Creating accessible forms and documents for online use, including fillable PDFs or tagged instructions, guidelines, or instructional manuals.• Developing content for email and social media campaigns. Managing and scheduling social media posts through agency channels.• Identifying and coordinating appropriate media needs for digital initiatives, including graphics, photography, and video in conjunction.

Additional Comments Appointment initially will be temporary until the position has been fully approved for placement in the non-competitive jurisdictional class. At such time, a permanent appointment will be made.Employee telecommuting program is available.Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity and Inclusion Unit at DEI@dcjs.ny.gov or (518) 485-1704.

Some positions may require additional credentials or a background check to verify your identity.

Name Theresa Scrodanus

Telephone 518-457-3875

Fax (518) 457-4000

Email Address DCJSJobs@dcjs.ny.gov

Address

Street 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210

Notes on Applying Please send a cover letter and resume to the email address above. Please reference posting # 163011 on your cover letter. DCJS was named to the Times Union’s list of 2017 through 2024 Top Workplaces as voted on by our employees.

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