Job Information
Oracle Principal License Consultant in Albany, New York
Job Description
Leads LMS engagements remotely and on-site, leverages virtual teams through project management principles and collaboratively navigates the engagement from beginning to end. This is achieved by best matching which service offering suits the customer / partner engagement needs, obtaining an understanding of a customer/ partner’s IT environment and then recommending proper deployment of licenses. Through these activities, the Principal Consultant aims to transfer knowledge to our customers and partners throughout the engagement process to: Educate on Oracle licensing & business practices and their application. Equip with the skills, knowledge and/or tools needed to effectively manage Oracle licenses. Enable pro-active license control & management and the realization of the associated benefits. All services performed need the Principal License Consultant to have a thorough understanding of the customer’s/partner’s Oracle IT environment, including Oracle Applications, third party (or custom), and underlying system architecture. Some service types also entail the execution of system queries and installation of custom measurement scripts to obtain product usage data.
Career Level - IC4
Responsibilities
Oracle's Global License Management Services’ (LMS) objective is to be recognized as the market leading audit service by approaching the market with a customer first mindset that is focused on proactive customer education and empowerment, that supports long term strategic relationships. We achieve this by providing customers with an open, transparent, and definitive assessment of their compliance position and effectiveness of their internal licensing controls.
LMS employs industry-leading practices and tools coupled with the most up-to-date Oracle license knowledge to minimize Oracle licensing risk and provide the ability to gain control of the Oracle license landscape.
We are seeking experienced and dynamic individuals to promote and deliver LMS services to customers, and to contribute to the development and growth of the LMS business.
Our LMS Consultants have the unique opportunity to work across many Oracle functions and lines of business. Consultants regularly communicate with external stakeholders, from C-level executives to DBAs, and act as the only Oracle authority on license compliance.
Role
Responsible for delivering LMS services through direct or remote engagements with customers.
Scope
Works with Customers, Sales Management, Legal, Contracts, Revenue Recognition, Approval teams and other LMS teams to lead a comprehensive compliance focused engagement from qualification to resolution
Reports to functional manager
Works within assigned territory
Responsibilities
Ensures licensing engagements are delivered successfully with a high level of quality and customer satisfaction
Builds relationship with internal stakeholders and LOB leaders to increase LMS visibility and facilitate engagement progress
Identifies and qualifies compliance risk for assigned territory where compliance needs to be assessed and ensured
Performs customer audits, including a review of the customer’s business, license estate and effectiveness of their internal licensing controls
Develops expertise in contractual agreements, licensing policies, measurement analysis, compliance and SAM practices in order to address the complexity of customer architectures and breadth of products
Supports the promotion of licensing policies and LMS services internally and externally
Contributes to cross-team projects aimed at increasing the sharing of best practices and the efficiency of LMS processes
Mentors newcomers during on-boarding
Support peers in acquiring experience (e.g. Customer facing situations, new products, new processes)
Qualifications
Bachelor’s degree or equivalent combination of studies and experience
8+ years of relevant experience, with 5-8 years of customer facing experience in IT/asset management consulting, audit or customer management
Experience and Competencies
Understanding of IT technical architectures or affinity with technical matter
Strong Project management experience
Good written and verbal communication skills for communicating at all levels; including strong presentation skills
Ability to influence senior stakeholders in order to gain credibility quickly, inspire trust and confidence
Strong analytical and problem-solving skills
Experience working in a dynamic environment, balancing challenging workloads and deadlines with attention to deliverables
Proactive, dynamic, and able to identify and deliver quality work even when unsupervised
Fluent English, other languages depending on the market / region
Leads LMS engagements remotely and on-site, leverages virtual teams through project management principles and collaboratively navigates the engagement from beginning to end. This is achieved by best matching which service offering suits the customer / partner engagement needs, obtaining an understanding of a customer/ partner’s IT environment and then recommending proper deployment of licenses. Through these activities, the Senior Consultant aims to transfer knowledge to our customers and partners throughout the engagement process to: Educate on Oracle licensing & business practices and their application. Equip with the skills, knowledge and/or tools needed to effectively manage Oracle licenses. Enable pro-active license control & management and the realization of the associated benefits. All services performed need the Senior License Consultant to have a thorough understanding of the customer’s/partner’s Oracle IT environment, including Oracle Applications, third party (or custom), and underlying system architecture. Some service types also entail the execution of system queries and installation of custom measurement scripts to obtain product usage data.
Maintains current and historical knowledge of LMS audit tools, processes, policies and technical specifications, and pursues continued understanding of corporate, organizational and licensing updates as it relates to LMS activities. Qualifies LMS engagements to determine most effective service category, scope and approach through data mining, interpretation of license agreements, analysis of transaction history and understanding customer / partner relationship to Oracle. Executes reviews through proactive management of cross-functional teams with timely accomplishment of review tasks and goals in order to gain a thorough understanding of their Oracle system environment and provide accurate licensing guidance. Actively builds internal and external relationships by establishing trust through accurate knowledge sharing, licensing guidance, and transparent engagement activities. Manages expectations of constituents involved in LMS engagement by working to resolve complex licensing issues leveraging Oracle’s contracts and business policies and presenting different options to achieve resolution. Progresses LMS engagements through active listening and persuasively articulating, both verbally and written, review status and direction. Ensures questions and concerns are given appropriate and timely consideration. Demonstrates balanced, impartial and timely judgment when making decision on the LMS engagement. Self-motivates to independently achieve personal and team LMS goals and objectives.
BA/BS degree in MIS, Business Administration, Finance, Legal or Accounting. 8+ years experience in related field. Experience in Project Management Principles. Experience in working with C-level personnel. Ability to interpret and understand complex software licensing agreements and business practices and apply them to different scenarios. Ability to relate smaller concepts to the overall "big picture". Experience with executive-level presentations. Exemplary written and verbal communication skills. Travel is necessary.
#LI-KNC2
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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