Job Information
Russell Sage College Office Operations Coordinator for Graduate Enrollment Management in Albany, New York
Location: Albany, NY Category: Staff Positions Posted On: Wed Jul 10 2024 Job Description:
Primary Function
The primary function of the Office Operations Coordinator for Graduate Enrollment Management is to manage the daily operational activities ensuring the department runs smoothly. The Operations Coordinator will work closely with the Director and Assistant Directors to optimize operational processes and workflows, and ensure that the department is meeting its goals in an efficient and effective manner. The Office Operations Coordinator assists in the supervision of six to eight graduate assistants.
Position Summary
This position provides administrative and operational support for the Graduate Enrollment Management team, administrative staff/faculty, and prospective students at Russell Sage College. Administrative support includes scheduling appointments, answering incoming calls, arranging staff/faculty meetings, working within operational budgets, recruitment event management, and working interdepartmentally to achieve institutional goals. The individual in this position will work within a dynamic, collaborative enrollment management environment and be an integral part of the enrollment team.
Responsibilities will include:
Provides support to Assistant Directors and Director on a daily basis to ensure completed applications are being submitted for review and admissions decisions are being made in a timely manner
Coordinates daily tasks/calendar for graduate assistants (application audits, event outreach, event coverage, etc.)
Creates and maintains reports from Salesforce
Manage events and event registration process
Assist in the hiring and training of new graduate assistants
Manages front desk operations including, but not limited to, responding to the graduate office email inbox, answering incoming phone calls, scheduling appointments for prospective students, entering inquiries into CRM
Manage internal event calendar to promote graduate events
Manages graduate admissions promotional materials/inventory and orders items as necessary
Budget document processing for graduate admission events
Manages office work orders through Jira to the Help Desk and Maintenance
Provide weekly operations/event reporting to Director of Graduate Enrollment Management
The estimated wage is $16.73 per hour for 37.5 hours per week for 52 weeks.
Job Requirements:
Bachelor's degree preferred
Computer skills - High level of computer literacy and proficiency in database management
Knowledge of Colleague and Salesforce a plus
Strong customer service skills, attention to detail, ability to operate in a high paced environment with a sense of urgency
Strong oral and written communication skills are required
Prior experience in a high volume office administration environment preferred
Additional Information:
RSC offers a dynamic college environment and friendly work atmosphere along with opportunities for tuition waiver, employer matched retirement plan for eligible employees and many other benefits. For complete employee benefit information, please visit our Employee Benefits (https://www.sage.edu/about/offices-centers/human-resources/employment-benefits/) page. Visit our Employment Opportunities (https://www.sage.edu/about/work-at-russell-sage/) page for additional available job openings at RSC.
Russell Sage College is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, veteran status, citizenship or immigration status, sexual orientation, military status, predisposing genetic characteristics, pregnancy, gender, gender identity or expression, familial status, status as a victim of domestic violence, reproductive health decision making, criminal history, and any other legally protected characteristic protected by federal, state or local law. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Russell Sage College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.
Russell Sage College embraces diversity, equity, and inclusion as essential components of a rich intellectual and cultural environment in which all members are given the opportunity to reach their full potential as active participants in our local and global society. Russell Sage College is committed to developing policies and programs to create a campus that supports an optimal learning and working environment for all students, alumnae/i, faculty, administrators, and staff. Please take a look at more information about the diversity, equity, and inclusion initiatives (https://www.sage.edu/about/community-resources/diversity-equity-inclusion/) at Russell Sage College.
Applications accepted until position is filled.
Reports to: Director of Graduate Enrollment Management
COVID-19 vaccination is not required, but suggested.
