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Full Time NYS OCFS HBITS-06-13578 Expert Software Analyst

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Expert Software Analyst our NYS Office for Children and Family Services Team located in Albany, NY.

Key Responsibilities:

Daily Tasks include but not limited to the following:

Work closely with the Portfolio BA Team, project manager, ITS BAS manager, technical team members and other project stakeholders to provide guidance throughout the System Development Life Cycle (SDLC).

Work as liaison to stakeholders and Subject Matter Experts to elicit, analyze, communicate, validate and verify the requirements for changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems.

Create as-is and to-be business process flows to ensure that the implemented business process and supporting software meets agency needs, as well as provide an effective and efficient means of referral and tracking

Conduct requirements workshops and JAD sessions with agency subject matter experts as one of the many techniques to be used to elicit requirements.

Create business requirements documents, context diagrams, business requirements document (BRD), system "as-is" and "to be" states, system specifications, use cases and workflow diagrams, report and screen mockups, swim lane diagrams, and prototypes.

Provide development team with clearly articulated artifacts, and ensure development team understanding.

Ensure that artifacts required by ITS governance process and Secure Systems Development Lifecycle (SSDLC) are created and support the project scope.

Manage requirements through the life of the contract using a requirements management plan and traceability to ensure coverage between the source of requirements and their test case(s) it will be tested by.

Qualifications:

84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Mandatory Qualifications:

• 84 Months experience performing requirements elicitation. Researching and understanding the stakeholder's business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development.
• 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications.
• 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met.
• 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing.
• 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, Requirements Traceability, establishing requirements baselines and managing requirements change control
• CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $49.00 and $59.00

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

Minimum Salary: 49.00 Maximum Salary: 59.00 Salary Unit: Hourly