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Innova Solutions is immediately hiring for a Mobile Device Support Analyst

Position type: Contract
Duration: 6 mo+
Location: NYC

As a Mobile Device Support Analystyou will:

• Participate in the evaluation of mobile device products and the use of mobile device equipment.
• Mobile iron procurement
• Backup staff support duties during vacation
• Coordinates and oversees mobile device repairs and problem resolution by vendors.
• Processes and verifies mobile device billing, purchase orders and invoices.
• Gather appropriate mobile device procurement forms and documents, search for and copy documents from archived records and forward to requestor.
• Perform project and non-project related tasks and activities to support team goals and objectives
• Manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems.
• May be asked to assist with maintenance of hospital phone directory by removing outdated information and adding new staff/information and systems performance
• Maintain inventory of mobile devices and prepare a list of supplies to be ordered.
• Maintain the emergency telecommunication documentation
• Perform monthly mobile device invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts
• Manage Service now mobile device ticket queue for both PBX an mobile device
• Perform monthly wireless audits to determine if we should select a more cost effective plan, or need to update our mobile catalog, and communicate concerns to manager
• Reconcile mobile device equipment to ensure billing not occurring on terminated/retired employee equipment

The ideal candidate will have:

• 2 to 4 years proven experience in the Telecom field, or IT related including a broad knowledge of various telecom/IT products, services, and technology.
• 3 to 4 years proven experience in Telecommunication Mobile device support and Wireless Expense management (WEM): specifically a solid understanding of carrier billing systems; telecommunications invoicing, technical communication, circuit provisioning, configurations pricing methods, and contracts.
• Proven experience working with local, long distance, wireless, and specialized carriers.
• Proven proficiency with numbers, experience in analyzing large amounts of data, and an ability to consolidate and translate that data into business insight.
• Solid expertise with carrier's portals; including opening circuit tickets when issues arise.
• Strong analytical skills; with Excel expertise is necessary.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Ginny Root
Sr Technical Recruiter
612-808-6953
ginny.root@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: 30-45/hr DEPENDS ON EXPERIENCE
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Minimum Salary: 30.00 Maximum Salary: 45.00 Salary Unit: Hourly