Job Information
Zones, LLC Field Services Technician in Albany, New York
- Install,configureand support new hardware and software infrastructure.
- Ensure that hardware and software systems are maintained.
- Provide technical support to users with very different levels of IT knowledge and competence.
- Create work instructions and installation documentation.
- Act as the liaison between the Zones team and the customer
- Travel to customer locations and possess a flexible work schedule, this will require overnight stays.
- Will be responsible for own vehicle with mileage reimbursement.
- Provide own cell phone (monthly company reimbursement)
- Other duties as assigned.
- High School diploma or equivalent.Associate's degreepreferred and at least 5years' experiencewith PC systems, related peripherals, structure cabling, and common software programs and Operating Systems.
- A+ certification
- Ability to travel up to 75% (including a weekend departure, traveling during off-hours, and frequent overnight stays)
- Retail and Point of Saleexperience
- Server and Network rack and stack and connectivity
- Familiarity with standard Windows O/S and Office suites.
- Apple iOS knowledge
- Ability tothoroughly and accurately perform inventory and asset recording and complete paperworkas required by customer, including vendor warranties.
- Ability to perform final configuration tasks on customerpremise.
- 5+ years' experience with desktop/laptop hardware.
- 5+ years' experience with structure cabling.
- Extensive knowledge of Fiber Optic Cabling and Testing
- CAT5\ CAT6 cabling experience
- Punch down and Patching experience
- Access Point experience
- VOIP experience
- Monitors maintenance
- Camera maintenance
- Digital Signage experience desired
- Excellent customer service and communication skills.
- Lift experience (Cert is a bonus to have)
- Valid driver's license.
- Ability to lift 50lbs.
Qualified candidates can expect an hourly range of $38.00 - $40.00.
Note: Compensation is benchmarked on local New York City area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Zones, we don’t just acknowledge diversity, we make it the foundation of how we conduct business and how we support our employees and communities. Zones is a certified Minority Business Enterprise (MBE) and Corporate Plus member of the Northwest MSDC (Minority Supplier Development Council). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, sexual orientation, national origin, age, citizenship, marital status, disability, gender identity or Veteran status.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly