Job Information
Robert Half Customer Success Specialist in Albany, New York
Description
We are offering a part time IT Tech position in Albany, New York. This role involves advising member services maintaining and updating various software and equipment, troubleshooting issues, and assisting in major updates to the company's technological infrastructure.
Responsibilities:
• Advise on the purchase of equipment to utilize current technology, best practices, and pricing.
• Conduct daily and weekly backups of software and hardware, including internet-based phone systems and accounting software.
• Ensure all software updates and licensing compliance for servers, users, and equipment are maintained.
• Manage the company’s internet connection, wireless routers, and switch cascade.
• Set up new equipment with prescribed software, protection, access modes, and new-user accounts.
• Attend local and remote meetings, transport and set up meeting equipment, coordinate venue’s equipment and systems, and operate the company’s voting software.
• Assist in major updates to the company's website, mobile app, and technology infrastructure.
• Process dues and deduction files to and from the State Comptroller's Office and vendors for various payroll deductions.
• Assist with downloading and saving Executive Board Audio Recordings and any other audio or video records of meetings.
• Order, track, and inventory equipment, including cellular phones and tablets, as well as license agreements.
• Troubleshoot internet based phone system with provider and desktop computer, laptop, printer, and internet connection issues.
• Handle website password verification and activation.
• Perform other duties that arise or are assigned.
Requirements
• Familiarity with database management
• Proficiency in Microsoft including access
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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