Easter Seals Jobs

NY HELP Yes

Agency Taxation & Finance, State

Title Business Systems Analyst 2 (NY HELPS)

Occupational Category Other Professional Careers

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address WA Harriman Campus Bldg. 8

City Albany

State NY

Zip Code 12227

Duties Description These positions will be assigned to the Processing and Shared Services Bureau. The incumbent may perform activities including but not limited to the following essential functions:?• Gather business requirements and develop business requirement documents and other appropriate artifacts for new processes • Document the as-is and to-be processes related to a complex system or function• Monitor the systems daily to ensure they are fully operational• Act as a liaison between program areas, external software developers, and Information Technology Services Staff • Coordinate, track, and conduct continuous follow up on project tasks including those associated with annual cycle, enhancements and change controls• Manage the movement of code to multiple environments and coordinate migration tasks with the software developer, program areas, and Information Technology Services Staff• Communicate regularly and manage ad hoc requests with the program areas, Information Technology Services, and the software developer to ensure all issues are addressed timely and operations are running efficiently• Analyze complex situations related to system defects and provide appropriate, logical solutions • Assign and monitor the day-to-day tasks of subordinate staff• Identify training gaps with staff and assist in the planning, development, and execution of training• Review and provide guidance to staff on complex issues associated with unit tasks• Analyze root cause, propose changes, and prioritize goals to identify and implement improvement opportunities • Manage and perform testing of system changes that impact data or reports including the development of all the test cases and conditions, the testing execution of them, and the creation of defects when necessary• Create or update documentation such as system requirements, training plans, system changes, or operational impact documents • Assist unit staff, Information Technology Services, external software developers, and program areas to resolve network, server, security, database, system access, hardware, desktop software, virtual PCs, and similar type issues• Manage and facilitate user access requests related to the paper returns processing systems• Serve as the unit’s help desk coordinator which requires communication with various areas of the department as well as management of software testing to determine impact of IT changes• Manage inventory of staff equipment as well as technology components used by the paper returns processing systems • Make recommendations on the development and implementation of system changes. • Travel may occasionally be required for this position. Incumbent must adhere to Department’s Travel policies.• Adhere to the Department’s time and attendance rules and regulations. Perform with the highest level of integrity, acting within the Department’s code of conduct, state ethics laws and department policies.

Minimum Qualifications NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Non-COMPETITIVE MINIMUM QUALIFICATIONS:A bachelor’s or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:1. Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).2. Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).3. Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).4. Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.5. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.Or B. a bachelor’s or higher degree AND possession of a Level 2International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification* AND one year of business analysis experience where your primary duty was performing three of the five activities listed above. Or C. possession of a Level 3 International Institute of BusinessAnalysis/Certified Business Analysis Professional (IIBA/CBAP)Certification.**Examples of non-qualifying experience include but ARE Not limited to:• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources.• Responsibility limited to forms design and changes to forms.• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.• Development of instructional materials and classroom training.• Help desk duties including troubleshooting, resolving user issues, and providing customer service. Competitive Minimum Qualification Eligible for transfer under Civil Service Law or reachable on the appropriate eligible list for this title and location in accordance with the provisions of Civil Service Law, Rules and Regulations.

Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively. We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available. When responding to this posting, please include the Vacancy ID# and title in the subject line. Please provide your resume and social security number to determine appointment transfer eligibility. New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.Note: Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department’s policy and subject to management approval.

Some positions may require additional credentials or a background check to verify your identity.

Name Robert Carpinello

Telephone 518-451-1561

Fax

Email Address External.Application@tax.ny.gov

Address

Street W.A. Harriman State Campus

Building 9, Room 256

City Albany

State NY

Zip Code 12227

Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume and cover letter. https://www7b.tax.ny.gov/HELP/gateway/HELP.home