Easter Seals Jobs

Description 8:00AM- 4:30 PM Monday- Friday Data Entry Specialist are responsible for inputting new data and making changes to existing data. Their duties include inputting data from paper or digital documents into digital systems, creating spreadsheets, processing work orders for operations, and auditing work to ensure accuracy. Specialists may be called upon to prepare and/or present information to management or peers in a group setting, prepare price increase data packages for processing and entry, and drive the month-to-month data cleanup. Responsibilities of Position: Reviewing and verifying the accuracy of invoice details entered through the AP automation system, and routing invoices for approval. Pays invoices and expenses for goods and services on a timely basis, and responds to vendor queries; data entry of invoices for payment. Maintains, analyzes and reconciles accounts payable ledger accounts. Assist Managers and team in timely reporting of accurate information to the general ledger. Follow the AP policies for proper handling and coding of invoices to maintain general ledger expense account and inventory records. Facilitate reconciliation of AP open aging. Prepare and assist team with month-end accruals and journal entries. Performs accurate data entry in a timely fashion. Manage data projects (price increases, data cleanups, etc) Process on-line data entry for commercial accounts (SMS, MSS, etc.) Create, process, close, and audit work orders/interactions, billing adjustments, new starts, and delivery/removal work orders. Reviews data for deficiencies or errors, corrects any incompatibilities, and checks output. Database reports, billing and payment reports, etc. Retain customers through effective communication. Work in conjunction with other departments to resolve customer issues. Log and record information on customer accounts. Resolve customer account issues and adjust accounts accordingly with verification from management, when required. Provide internal and external customers with assistance regarding account and billing questions, new account setups, missed services, and other customer related issues. Provide administrative support to department leadership. Works as a back up to answer phones promptly and courteously utilizing company procedures when needed. Maintain a thorough knowledge of Rumpke's services, pricing, etc. Work special data entry projects with accuracy and complete in time to meet deadlines. Performs tasks in a safe manner in compliance with all local, state, and federal regulations and company policies. Maintains a positive and professional work atmosphere with a culture of respect by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, and management. Keeps information confidential. Comply with company data integrity and security policies. Other duties as assigned by management. Skills & Abilities Needed for Position: Excellent verbal & written communication skills. Advanced computer proficiency in Windows and Microsoft Office applications: Excel, Word, PowerPoint, Outlook, etc. Consistently presents and maintains a professional appearance and demeanor. Must be organized and detail oriented with the ability to multi-task. Proven analytical/problem solving skills for the customer and the company. Excellent customer service and data entry skills. Ability to identify the root cause of issues, make decisions, and provide solutions. Ability to react well under pressure and treat others with respect. High level of organization and time management skills. Ability to work independently, multi-task, and prioritize. Experience & Knowledge Needed for Position: Waste industry experience preferred. 3+ years call center or customer service experience preferred.