Job Information
Signet Jewelers Network Manager in Akron, Ohio
Signet Jewelers is the world's largest retailer of diamond jewelry, with brands in the US, UK and Canada. They are seeking a Network Manager.
The Manager (hybrid position is located in Akron, Ohio) is responsible for the overall direction, planning, and staffing of their team. The Manager works closely with other teams within Signet to accomplish the business' needs and strategy.
+-----------------------------------------------------------------------+ | Leadership/Management | | | | - Manage and lead a high performing technical team and deliver | | performance feedback, coaching and mentoring. | | - Encourage teamwork at all levels and cross-functionally. | | - Maintain and develop staff by orienting, and training employees; | | develop personal growth opportunities. | | - Grow and maintain relationships with business leaders and | | customers at all levels in the organization. | | - Maintain quality of service by establishing and enforcing team | | standards. | | - Actively manage relationships with all related vendors. | +-----------------------------------------------------------------------+ | Implementation | | | | - Serve as technical point of escalation in one or more of managed | | technologies. | | - Maintain organization's effectiveness and efficiency by | | defining, delivering, and supporting strategic plans for | | implementing technologies. | | - Complete projects by coordinating resources and timelines with | | various departments. | | - Manage support activities to ensure that service level agreements | | are met or exceeded. | | - Ensure that the health and efficiency of Signet's technical | | assets are maintained and continually improved. | | - Identify, evaluate, and collaborate with stakeholders regarding | | opportunities for improvement and provide constructive | | suggestions for change. | | - Identify and alert management of problems that will impact | | progress on projects and other activities. | | | | | | | | Strategy & Planning | | | | - Recommend information technology strategies for business growth, | | system performance, security, and other system enhancements by | | maximizing functionality of existing technologies and providing | | recommendations for upgrades as needed. | | - Proactively research ways to improve efficiency, thus increasing | | productivity and ease of use for internal customers. | | - Manage support agreements/budgets/Service contracts as required | | for responsible technologies. | +-----------------------------------------------------------------------+
Formal Education & Certification
Bachelor degree, or equivalent experience.
Knowledge & Experience
- 10+ years of experien e with strong network background in AWS Cloud/Cisco/Palo Alto/BGP/MPLS/SDWAN.
- 5+ years of leadership/management
- 5+ years managing and executing large technical projects
Personal Attributes
- Listening, verbal and written communications skills with the ability to translate information into understandable terms to a variety of audiences.
- Responsive and alert to new learning opportunities, growth, and development of technical, interpersonal and business skills; able to recognize and address areas needing improvement.
- Motivated and competent to contribute appropriate time and effort to work needing attention.
- Attentive to detail with focus on accurate and timely results.
- Organized and able to prioritize tasks, responding effectively to competing needs.
- Attentive and reactive to customer needs and concerns.
- Strong customer service orientation.
- Able to contribute to team effort and individual achievement.
*Apply: * Email resume to: Judy.Thaxton-Borlin@akkodisgroup.com