Easter Seals Jobs

Job Details Level Senior Job Location Statewide - Ohio Position Type Full Time Education Level Graduate Degree   Salary Range $84,279.00 - $112,102.00 Salary Job Shift Any Job Category Health Care Description COVID-19 vaccination is now optional for all Associates, contractors, volunteers, and vendors at PPGOH. While not required, staying up to date on COVID-19 vaccinations is strongly encouraged as the best way to protect yourself, our team, and the community we serve. For your convenience, COVID-19 vaccinations are available at our clinics. PPGOH remains committed to fostering a safe and healthy environment and will continue to review health and safety policies as needed. For information on additional local COVID-19 vaccine providers, visit COVID-19 Vaccine Provider Locations | COVID-19 (ohio.gov) Planned Parenthood of Greater Ohio is seeking a mission-minded Associate to join us as a full-time (37.5 per week) Director of Practice Operations. SUMMARY Serves as a mission driven leader to the operational staff of PPGOH realizing our strategic vision and operationalizing the work of health services. Champions strategy and patient experience and works to bring all stakeholders together to ensure an outstanding patient and associate experience. Responsible for the coordination of the operations and financial position of PPGOH health centers. This includes supervision of Lead Practice Managers and Health Services support staff as appropriate. Responsible for achieving and maintaining health center productivity and efficiency goals, compliance standards, and patient satisfaction. Assists in the development and implementation of new initiatives and/or policies within the health center/department as necessary. All activities are carried out in communication and coordination with the Chief Operating Officer and Sr. Dir of Clinical Services and Strategy. ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned. Collaborates with the Health Services Leadership team, Regional Lead Practice Manager(s), Regional Lead Clinician(s), and other department leaders to plan, implement, monitor, and evaluate medical service programs. Provides oversight for medical services operations across all health centers, ensuring efficient service delivery and achieving high-quality outcomes for both internal and external customers. Supervises and supports the Lead Practice Manager(s), including recruiting, hiring, and onboarding new Practice Managers in collaboration with PCE. Provides ongoing guidance and leadership. In partnership with Health Services Leadership, defines operational standards, staffing levels, and productivity metrics for Health Services. Collaborates with the Chief Operating Officer (COO) and Chief Financial Officer (CFO) to establish service fees and manage fiscal goals. Communicates PPGOH's expectations, procedures, and policies for health center operations, including managing performance, evaluations, and corrective actions for Lead Practice Managers, Practice Managers, and support staff, up to and including termination. Develops and implements management systems, in collaboration with the COO, to sustain productivity, financial solvency, and operational excellence across health centers. Supports strategic initiatives and serves as a resource for other administrative departments as needed. Maintains a comprehensive understanding of community needs, operational workflows, financial trends, and patient satisfaction, guiding managers to address challenges and opportunities in these areas. Leads regular Practice Manager meetings and fosters interdepartmental communication and teamwork, ensuring alignment with department and organizational goals. Supports the COO in achiev