Job Information
The Raymond Corporation Sales Coordinator - Addison, TX in Addison, Texas
The Sales Coordinator role isn't just your everyday administrative role. Malin's Sales Coordinators are important members of the sales team, supporting our sales representatives and coordinating all sales-related activities such as pre-sales processes, coordinating and preparing proposals and calculating rates to help achieve our targets.
This is an opportunity to join a fun, supportive and highly skilled team while learning sales and marketing principles.
Strong mathematical skills for the calculation of sales projects
Ability to adapt to changing priorities with in a fast pace sales environment and work with different competing requests at one time
- Professional phone skills; strong Word, Excel, PowerPoint and Outlook skills
- Adapts quickly to changing environments and requests, fast learner
Self-motivated to learn new skills and takes initiative quickly to solve problems and follow up with external/internal customers
Uses creativity to solve problems for sales associates
- Intuitive to sales associates needs
- Ability to meet deadlines
- Exert sound judgment and discretion when communicating with internal/external customers
Duties and Responsibilities: Ability to do every aspect of the sales cycle in a timely and professional manner, including but not limited to the following: quotes, process new orders both lease and non lease, track shipments and provide administrative support via email and phone. Quotes/Proposals:
- Prepare sales quotes and proposals for sales associates in a timely manner
- Responsible for the accuracy and completeness of each quote or proposal
- Responsible for collecting, evaluating and analyzing all the information needed to execute a quote or proposal accurately
- Communicate any requests or questions to sales associate regarding quote or proposal in a professional courteous manner
Process New Orders or Revisions:
- Generate new sales files
- Prepare new files based on customer’s purchase order at the request of the sales associate
- Insure that all orders are processed according to Malin standards
- Orders are turned around in 24 hours unless communicated otherwise by management
- Coordinate and respond to all requests made by sales team in a professional manner
- Responsible for file accuracy prior to file submission
- Process file revisions based on the request of the sales associate, customer or order entry
- Communicate professionally with sales associates and interdepartmentally when changes need to be made
- Complete changes in a timely manner
- Submit changes to all parties involved
Provide Sales & Administrative Support:
- Review any updates, quotes or new orders from previous day to check for accuracy and completeness
- Communicate with sales associate regarding any customer problems, issues or special requests
- Be a valuable liaison between sales associate and customer
- Communicate in a professional, courteous manner when updating sales associate on status of orders
- Initiate follow up phone calls to vendors and customers on orders recently placed
- Work closely with sales associate to deliver outstanding C1 customer service to all customers
- Work to alleviate sales associate’s paperwork to ensure he can devote his time to selling
- Be a valuable liaison between our A/R department and the customer’s A/P department
- Help with outstanding open receivables by providing invoices to customers
- CRM data management: Entering in prospects, updating client information and providing real time info to sales force when requested by phone or email.
Education/Experience:
High School diploma or GED; some college preferred
Malin is an Equal Opportunity Employer -- M/F/Veteran/Disability/Sexual Orientation/Gender Identity
