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Ricart Automotive Collections/Customer Service Representative (Bilingual) in 2040 Brice Rd #200, United States

Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer Service/Collection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits!

Collections/Customer Service Representative Responsibilities:

  • Handle customer inquiries and complaints

  • Negotiation payment arrangements on past due auto loans

  • Provide information about products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Collections/Customer Service Representative Qualifications :

  • Bilingual in Spanish and English

  • Previous experience in Customer Service, Collections, Sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

  • High School Diploma

Job Type: Full-time

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Flexible spending account

  • Health insurance

  • Health savings account

  • Paid time off

  • Vision insurance

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person with future remote possibility

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