Job Information
Ricart Automotive Collections/Customer Service Representative (Bilingual) in 2040 Brice Rd #200, United States
Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer Service/Collection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits!
Collections/Customer Service Representative Responsibilities:
Handle customer inquiries and complaints
Negotiation payment arrangements on past due auto loans
Provide information about products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Collections/Customer Service Representative Qualifications :
Bilingual in Spanish and English
Previous experience in Customer Service, Collections, Sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
High School Diploma
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person with future remote possibility